Terms of Service

Effective Date: 07/01/2024

Thank you for using Community Partner. These Terms of Service ("Terms") govern your access to and use of our website located at https://www.communitypartner.co (the "Site"), and any services, features, content, or applications offered by Community Partner (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

1. Use of Services

a. Eligibility: You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you are at least 18 years old.

b. License: Subject to these Terms, Community Partner grants you a limited, non-exclusive, non-transferable, and revocable license to use the Services for your personal or internal business purposes.

2. User Responsibilities

a. Compliance: You agree to comply with all applicable laws and regulations when using our Services.

b. Prohibited Activities: You agree not to engage in any of the following prohibited activities:

• Violating any laws or third-party rights.

• Modifying, adapting, translating, or reverse engineering any portion of the Services.

• Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Services.

3. Content

a. User Content: You retain ownership of any intellectual property rights that you hold in the content you submit to the Services ("User Content"). By submitting User Content, you grant Community Partner a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content.

b. Community Partner Content: All content provided by Community Partner on the Site or through the Services, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Community Partner or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

4. Termination

Community Partner may terminate or suspend your access to all or part of the Services at any time, with or without cause, with or without notice, effective immediately.

5. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Community Partner or its affiliates, directors, officers, employees, agents, or licensors be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, arising from or related to your use of the Services.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Virginia, without regard to its conflict of law principles.

7. Contact Us

If you have any questions about these Terms, please contact us at info@communitypartner.co.

Fulfillment Policy

At Community Partner, we are committed to delivering high-quality digital marketing solutions including digital advertising, content creation, marketing strategy, automation, web design, and product creation to our clients. Our fulfillment policy outlines how we manage and deliver these services:

1. Service Delivery

• Digital Advertising, Content Creation, and Marketing Strategy: We strive to deliver these services within agreed timelines, typically outlined in our service agreements or contracts. Timelines may vary based on the scope and complexity of each project.

• Automation, Web Design, and Product Creation: These services are tailored to meet specific client objectives. Timelines for delivery will be communicated during project scoping and are subject to client approval.

2. Third-Party Vendors

• Use of Third-Party Vendors: At times, we may engage third-party vendors to assist in fulfilling certain aspects of our services. These vendors are carefully selected based on their expertise and ability to meet our quality standards.

• Responsibility for Third-Party Vendors: When third-party vendors are contracted through Community Partner, we take full responsibility for their performance and deliverables. Any issues or concerns regarding third-party services should be directed to our support team for resolution.

• Non-Contracted Third-Party Vendors: If a client chooses to engage a third-party vendor independently for services related to our offerings, Community Partner takes no responsibility for the fulfillment or outcomes of these services.

3. Communication and Updates

• Client Communication: We maintain open communication channels with clients throughout the fulfillment process. Updates on project status, milestones, and any delays are communicated promptly.

Refund Policy

At Community Partner, we are committed to delivering exceptional services in digital advertising, content creation, marketing strategy, automation, web design, and product creation. Our refund policy is structured as follows:

1. Refund Eligibility

• Dependent on Services Rendered: Refunds, if applicable, are based on the services that have been completed and agreed upon by both parties as outlined in the signed contract.

• No Refund After Contract Signing: Once a contract is signed, refunds are generally not applicable unless otherwise stated in specific circumstances agreed upon by both parties.

2. Cancellation Policy

• Monthly Retainers: Contracts with monthly retainers require a minimum 30-day notice for cancellation, as specified in the contract terms.

• Long-Term Contracts: Contracts extending beyond one year may include provisions for early termination, typically involving a negotiated buyout agreed upon by both parties.

Contact Us

For questions or further clarification regarding our refund and cancellation policy, please reach out to us at support@communitypartner.co. We are dedicated to providing transparent and fair terms that ensure client satisfaction while maintaining the integrity of our services.